ClimateHero AB
Effective date: April 2026
Key points:
This summary is provided for convenience only. In the event of any conflict, the full Agreement below shall prevail.
This License Agreement (“Agreement”) governs the use of ClimateHero’s Business Calculator (the “Service”) provided by ClimateHero AB (“ClimateHero”) to you (“Customer”).
The Service is available as a free tier (“Free Tier”) and as an upgraded paid subscription (“PLUS Tier”). The terms below apply to all Customers. Where provisions differ between tiers, this is stated explicitly. Pricing for consulting services that include PLUS Tier access is governed by separate agreements.
Subject to this Agreement, ClimateHero grants the Customer a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for internal business purposes.
The Customer may not:
The Service provides estimates of carbon emissions and related insights. All outputs are indicative only. They are not audited, certified, or verified figures and must not be relied upon as the sole basis for business, financial, regulatory, or reporting decisions.
ClimateHero recommends that Customers independently validate material outputs before using them for significant decisions. ClimateHero can assist with validations. Any such validations or quality assurance would be governed by a separate agreement.
PLUS Tier access may be obtained either by direct subscription or as part of a consulting services agreement with ClimateHero. In the latter case, PLUS Tier access is included in the consulting services at no additional charge and is governed by the terms of that consulting agreement alongside this Agreement, unless otherwise stated.
Customers using the PLUS Tier gain access to additional features and enhanced service terms as communicated by ClimateHero at the time of onboarding.
The Service is free to use under the Free Tier. No fees apply unless the Customer actively chooses to upgrade to the PLUS Tier.
PLUS Tier access obtained by direct subscription is subject to payment of the applicable subscription fee. Pricing, billing frequency, payment terms, and refund conditions are governed by the applicable order form or purchase terms agreed at the time of subscription.
The Customer is responsible for:
The Customer may not:
All intellectual property rights in the Service — including its software, design, methodologies, and content — remain the exclusive property of ClimateHero or its licensors. No rights are granted except as explicitly stated in this Agreement.
The Customer retains ownership of all data submitted to the Service (“Customer Data”).
ClimateHero may process Customer Data to:
ClimateHero will not sell Customer Data to third parties.
To the extent Customer Data includes personal data, ClimateHero acts as a data processor in accordance with applicable data protection laws (including the GDPR) and its Privacy Policy, which is available via the Service.
The Customer agrees that ClimateHero may send emails to the Customer’s registered contact address containing information about the Service, updates, and relevant partner offers. The Customer may unsubscribe from such communications at any time by following the unsubscribe link provided in each email.
The Service is provided “as is” and “as available”.
ClimateHero may modify, suspend, or discontinue the Free Tier at any time without prior notice. ClimateHero will endeavour to provide reasonable advance notice where practicable.
ClimateHero will use reasonable efforts to maintain availability of the PLUS Tier. ClimateHero will provide at least 30 days’ written notice before permanently discontinuing the PLUS Tier or materially reducing its core functionality. In the event of such discontinuation, ClimateHero will issue a pro-rata refund of any prepaid fees for the unused period.
To the maximum extent permitted by applicable law, the Service is provided without warranties of any kind, whether express or implied, including warranties of accuracy, reliability, or fitness for a particular purpose.
Nothing in this Agreement excludes any liability that cannot be excluded under applicable mandatory law, including Swedish consumer protection law.
To the maximum extent permitted by applicable law, ClimateHero may not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities, arising from use of the Service.
ClimateHero’s total liability to Free Tier Customers under this Agreement may not exceed EUR 100 in aggregate.
ClimateHero’s total liability to PLUS Tier Customers under this Agreement may not exceed the total subscription fees paid by the Customer in the twelve (12) months immediately preceding the event giving rise to the claim.
The Customer shall indemnify and hold ClimateHero harmless from any third-party claims, damages, or expenses arising directly from:
This indemnification obligation does not apply to the extent that ClimateHero contributed to the claim.
ClimateHero may suspend or terminate Free Tier access at any time if the Customer breaches this Agreement, or if ClimateHero decides to discontinue the Service. The Customer may stop using the Service at any time.
ClimateHero may terminate PLUS Tier access immediately for material breach. For other reasons, ClimateHero will provide at least 30 days’ written notice.
Where PLUS Tier access was obtained by direct subscription, ClimateHero will refund any prepaid fees for the unused portion of the subscription period upon termination.
Where PLUS Tier access is provided as part of a consulting services agreement, the terms and duration of that access are governed by the consulting agreement. In the absence of specific provisions in the consulting agreement, ClimateHero will provide at least 30 days’ written notice before terminating PLUS Tier access.
Upon termination, the Customer shall cease use of the Service. ClimateHero will delete or anonymise Customer Data, including any business data submitted to the Service, within a reasonable period following termination, and in accordance with applicable data protection law. Personal data will be handled in accordance with ClimateHero’s Privacy Policy.
ClimateHero may update this Agreement from time to time.
Updated versions will be made available via the Service or website. Continued use of the Service following publication of the updated Agreement constitutes acceptance of the new terms.
ClimateHero will notify PLUS Tier Customers of material changes to this Agreement by email at least 14 days before the changes take effect. If the Customer does not accept the updated terms, it may terminate its subscription before the effective date and receive a pro-rata refund of any prepaid fees.
ClimateHero may also apply a change of condition immediately if the change is necessary due to law, regulation, government regulations, court or authority decision or other similar circumstance.
ClimateHero may not be liable for any failure or delay in performance resulting from events beyond its reasonable control, including but not limited to natural disasters, cyberattacks, disruptions to third-party infrastructure, or acts of government.
ClimateHero may assign this Agreement or any rights under it without restriction, including in connection with a merger, acquisition, or sale of assets. The Customer will be notified of any such assignment.
The Customer may not assign this Agreement without the prior written consent of ClimateHero.
This Agreement is governed by Swedish law, without regard to its conflict of law provisions.
ClimateHero encourages Customers to contact us first to resolve any dispute informally. If a dispute cannot be resolved informally, it shall be submitted to the Swedish public courts, with the Stockholm District Court as the court of first instance.
This Agreement constitutes the entire agreement between the parties regarding the Service and supersedes all prior agreements or understandings.
If any provision is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
A failure to exercise any right under this Agreement may not constitute a waiver of that right.
Notices required under this Agreement shall be sent in writing to the addresses specified at account registration or as otherwise notified.